From Pilots to Production: Building Enterprise-grade AI Voice Agents

45-minute session: How to choose the right approach building AI voice agents for your enterprise We’ll break down the trade-offs enterprises face when deploying AI voice agents - from orchestration complexity to latency bottlenecks - and share a decision framework for selecting the best path forward. What you’ll learn: • How leading enterprises are implementing AI voice agents • Live demo + sneak peek into upcoming ElevenLabs Conversational AI features • The tech stack behind production-grade deployments • Key trade-offs in different implementation approaches • How to weigh control, speed to market, and scalability Who should attend: Engineering leads, technical founders, AI and data science leaders, and product managers evaluating enterprise AI voice agents

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January 27

The Future of AI Agents for Retailers & Online Marketplaces

AI agents are rapidly transforming how retailers and online marketplaces engage with customers — and this webinar is your opportunity to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is reshaping customer experience, operational efficiency, and scalable growth in retail and e-commerce. The era of rigid, frustrating chatbots is over. Discover how enterprise-grade AI agents handle customer requests end to end: from product discovery and order tracking to post-purchase support, while reducing support costs, increasing conversion rates, and building stronger customer trust. You’ll gain practical insights into how leading retailers and marketplaces are deploying conversational AI to serve customers faster, personalise interactions at scale, and drive measurable ROI. The session will also feature a live demo of an ElevenLabs AI Agent in action, showcasing real-world retail use cases. The Experts - Nicolo Rossi & Pier Patergnani, AI Agents Expert for Retail & Marketplaces - helping retail organizations scale AI-driven customer engagement - Senta Knuth, Retail & Marketplaces Enterprise Product Deployment Agenda 14:00 – 14:05 • Welcome & Introduction 14:05 – 14:15 • Retail & Marketplace Insights & Use Cases: AI agents and customer impact 14:15 – 14:20 • Trust, Security & Compliance in Retail AI 14:20 – 14:35 • Live Demo: An AI Agent in Action 14:35 – 14:45 • Q&A

January 15

WhatsApp Agents for Enterprise Support

A walkthrough of the WhatsApp launch for ElevenLabs Agents. In this webinar, we’ll show how enterprises can extend their AI agents into WhatsApp - one of the world’s most widely used messaging channels - while maintaining control, compliance, and reliability. You’ll learn how customers can opt in to receive proactive WhatsApp callbacks after requesting support and how agents resolve issues entirely through chat-based conversations. We’ll cover how the same underlying agent intelligence powers voice, web chat, and WhatsApp, with consistent workflows, guardrails, analytics, and human handoff across channels.

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