वेबिनार्स

The Future of AI Agents for Retailers & Online Marketplaces

AI agents are rapidly transforming how retailers and online marketplaces engage with customers — and this webinar is your opportunity to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is reshaping customer experience, operational efficiency, and scalable growth in retail and e-commerce. The era of rigid, frustrating chatbots is over. Discover how enterprise-grade AI agents handle customer requests end to end: from product discovery and order tracking to post-purchase support, while reducing support costs, increasing conversion rates, and building stronger customer trust. You’ll gain practical insights into how leading retailers and marketplaces are deploying conversational AI to serve customers faster, personalise interactions at scale, and drive measurable ROI. The session will also feature a live demo of an ElevenLabs AI Agent in action, showcasing real-world retail use cases. The Experts - Nicolo Rossi & Pier Patergnani, AI Agents Expert for Retail & Marketplaces - helping retail organizations scale AI-driven customer engagement - Senta Knuth, Retail & Marketplaces Enterprise Product Deployment Agenda 14:00 – 14:05 • Welcome & Introduction 14:05 – 14:15 • Retail & Marketplace Insights & Use Cases: AI agents and customer impact 14:15 – 14:20 • Trust, Security & Compliance in Retail AI 14:20 – 14:35 • Live Demo: An AI Agent in Action 14:35 – 14:45 • Q&A

WhatsApp Agents for Enterprise Support

A walkthrough of the WhatsApp launch for ElevenLabs Agents. In this webinar, we’ll show how enterprises can extend their AI agents into WhatsApp - one of the world’s most widely used messaging channels - while maintaining control, compliance, and reliability. You’ll learn how customers can opt in to receive proactive WhatsApp callbacks after requesting support and how agents resolve issues entirely through chat-based conversations. We’ll cover how the same underlying agent intelligence powers voice, web chat, and WhatsApp, with consistent workflows, guardrails, analytics, and human handoff across channels.

A Year of Innovation at ElevenLabs

2025 has been one of our most innovative years yet — a year where multimodal Agents reached production maturity, Creative AI advanced into fully integrated workflows, and enterprises began deploying ElevenLabs at scale across operations, communications, and content production. In this 1-hour virtual session, our product and customer leaders walk through the releases that defined the year, including: - Agent Workflows & Workspaces - Agent Native Integrations - Eleven Music - Scribe v2 and Realtime - Eleven v3 - Image & Video Creation - ElevenLabs Productions We were also joined by: - Amy Marangon, Senior Manager, Operations Strategy at Deliveroo, sharing real-world results from Agent-driven workflows - Olivier Duband, Global Head of Digital Communications at Decathlon, discussing how Creative AI is transforming enterprise-scale content strategy We closed with a forward-looking view of what’s coming in 2026 — and how enterprises can prepare to take advantage of the next wave of multimodal and agentic capabilities.

Building Agent Workflows in ElevenLabs

Our Agent Workflows Deep Dive is a hands-on walkthrough of our Agents Workflows - our visual, graph-based system for designing dynamic, context-aware conversational experiences. We cover: - How workflows enable branching, adaptive conversations using flow graphs - Using subagents, tool calls, and transfers for complex task handling - Dynamic routing with LLM-evaluated conditions and deterministic expressions - Iterating and improving workflows through testing and feedback Whether you’re new to conversational AI or scaling existing systems, this session will show you how to build flexible, intelligent voice agents that handle real-world scenarios seamlessly.

The State of Conversational AI in Financial Services

The Future of Conversational AI in Financial Services Conversational AI is transforming the financial world - and this is your chance to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is redefining customer experience, operational efficiency, and growth. What to Expect: The days of clunky, frustrating chatbots are over. Discover how enterprise-grade AI agents are resolving customer issues end-to-end, reducing service costs, and building deeper trust - all while driving measurable ROI. Be the first to hear insights from ElevenLabs’ latest financial services report and watch an ElevenLabs Agent in action. Learn how leading banks, insurers, and fintechs are deploying conversational AI to scale smarter and serve faster. Learn from the Experts: Dana Muntean, Head of GTM for Financial Services - guiding major financial institutions in scaling AI innovation. Anna Neely, Forward Deployed Engineer - helping banks and insurers bring production-grade AI agents to life. Marco Mancini, Security Officer - enabling customers to innovate with confidence by ensuring top-tier security and compliance

Getting Started with ElevenLabs: Agents (Testing and Workflows)

Introducing Agent Testing and Workflows to the ElevenLabs Agents Platform Join us for a live walkthrough of ElevenLabs Agents, our conversational agents platform that empowers you to build voice and text agents capable of handling complex tasks, managing tool calls, and escalating seamlessly when needed. Whether you’re exploring conversational agents for the first time or looking to scale existing workflows, this session will show you how to get started with Agents and set up effective, reliable systems. We’ll cover: What ElevenLabs Agents are and how they integrate with our voice technology Building guardrails to ensure safe, reliable agent behavior Using testing and tool calls to handle real-world scenarios (including escalations) How to iterate and improve your agents over time through continuous testing Building complex conversation logic using Workflows This session is ideal for teams curious about conversational agents as well as existing ElevenLabs users looking to expand their use cases into agents.

From Pilots to Production: Building Enterprise-grade AI Voice Agents

45-minute session: How to choose the right approach building AI voice agents for your enterprise We’ll break down the trade-offs enterprises face when deploying AI voice agents - from orchestration complexity to latency bottlenecks - and share a decision framework for selecting the best path forward. What you’ll learn: • How leading enterprises are implementing AI voice agents • Live demo + sneak peek into upcoming ElevenLabs Conversational AI features • The tech stack behind production-grade deployments • Key trade-offs in different implementation approaches • How to weigh control, speed to market, and scalability Who should attend: Engineering leads, technical founders, AI and data science leaders, and product managers evaluating enterprise AI voice agents

Scaling customer engagement with conversational agents

Join us for a webinar on how businesses are using conversational agents from ElevenLabs to scale personalized customer interactions. We’ll show real-world deployments of AI documentation agents and AI SDRs for inbound inquiries that handle repetitive queries, reduce response times, and generate qualified leads. The session will include: - A 15-minute introduction to Conversational AI. - Deep dives into two use cases: the documentation agent and the AI SDR agent. - Best practices, integration guidance, and ROI metrics to help you evaluate business impact. We’ll also share templates, case studies, and post-event resources to help you get started, plus opportunities to partner with providers like GCP to maximize available credits. This webinar is designed for teams looking to modernize customer interactions and unlock new efficiency and revenue with voice-powered AI.

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Getting Started with ElevenLabs: Music

Join us for a live walkthrough of ElevenLabs Music, our first generative music model: designed to turn text prompts into expressive, full-length musical compositions. Whether you’re looking to enhance product experiences, create internal assets, or explore new creative workflows, this session will show you how to get the most out of Music in our UI. We’ll cover: What ElevenLabs Music is and how it complements our voice products Live demos: generating music across genres, moods, and use cases Best practices for music generation This session is ideal for teams already working with ElevenLabs and looking to explore how Music can expand their creative and technical workflows. Note: Music is currently available via the web UI. API access is coming soon.

Scaling High-Growth Consumer Products with AI Voice Agents

Join us for a 45-minute session on how fast-moving consumer brands are using AI voice agents to scale customer experience, operations, and engagement - without growing team size. What to expect: - A walkthrough of ElevenLabs’ latest voice AI capabilities - Live demo of Conversational AI and Voice Design in V3 - Case studies from teams at consumer tech brands like 99acres, Meesho, Cars24, Apna, Funding Societies, StarSports, Physicswallah, SuperNova AI, PocketFM and many others This session is designed for teams leading product, CX, growth, or engineering - and built to deliver practical insights you can apply now.